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Interview for Empathy by The Stanford d.school
Needfinding: The Why and How of Uncovering People's Needs by Dev Patnaik & Robert Becker
Designer as Agent of Change by Banny Banerjee
Design with Intent Cards: 101 Patterns for Influencing Behaviour Through Design by Dan Lockton & David Harrison
Habits, Routines and Sustainable Lifestyles by Defra.gov
Mindspace: Influencing Behaviour Through Public Policy by Institute for Government
Research Methods in Anthropology: Qualitative and Quantitative Approaches by Russell Bernard
Experience Prototyping by Marion Buchenau & Jane Fulton Suri
Leverage Points by Donella Medows
A Summary of Diffusion of Innovation by Les Robinson